TeleTalk
Www.teletalk.de - portal für call center-management, crm, hotlines & telekommunikation
http://www.teletalk.de/
Customer Interaction Solutions
Call center, crm, customer interaction solutions magazine
http://www.tmcnet.com/cis/
Call Centre Focus
Call Centre Focus
http://www.callcentre.co.uk/
Call Center Magazine
The international customer management institute (icmi) is a global leader in call center consulting, training, publications and membership services.
http://callcentermagazine.com/